TaxFree Shopping is a family-owned company offering sales tax refunds to international visitors in Texas, with 14 locations across Dallas, Houston, San Marcos, and McAllen.
TaxFree Shopping is a family-owned and operated company created to promote shopping and economic tourism to the State of Texas. Founded in 2001, TaxFree opened its first location in the basement of NorthPark Center in Dallas, TX which it quickly outgrew.
As a small business, TaxFree is proud to have supported employees and their families as it expanded across the state. Today we proudly serve thousands of international clients every year in 13 locations in the Dallas, Houston, San Marcos and McAllen areas including the DFW and IAH airports. We strive to provide an inclusive work environment for our employees and a professional customer service experience for our international clients. TaxFree Shopping is rated A+ with the Better Business Bureau and has won Customer Service awards from international tourism industry partners. We are proud members of the Texas Border Coalition, Texas Travel Alliance, among others, to promote shopping tourism to the State of Texas.
Family-owned and operated
A+ BBB rating
Multiple awards for customer service
Members of Texas Border Coalition and Texas Travel Alliance
Services
Sales Tax Refund Processing
Provides sales tax refunds to international visitors who have made qualifying purchases in Texas retail stores.
Bilingual customer service14 convenient processing locations across TexasSupport for over 250 participating storesProcessing for international travelers
Credentials & Certifications
A+ BBB rating
Customer Service awards
Member of Texas Border Coalition
Member of Texas Travel Alliance
Reviews
Rating
4.9
★★★★★
Reviews
127
"This is the right place to claim the tax refund, hassle free!"
Frequently Asked Questions
What if I haven’t received my check or PayPal refund? +
If a refund has not been received within 3-6 months of processing, please email [email protected] with full name, passport details, visit date, and application ID. Extended wait times may be due to retailer payment date or mail loss.
Can my refund check be mailed to or made payable to someone else? +
Yes, provide alternate mailing address and payee name when creating the application. To change a processed check, contact the main office.
Can sales tax refunds be requested after departing Texas and the USA? +
No, Texas law requires the refund request before departure.
What is the minimum tax amount required to process? +
$12 minimum of sales tax per physical store is required. Receipts from the same store may be combined even if purchased on different dates.
What is the processing fee for each refund method? +
Cash: 50% of total sales tax. Check: 35% of tax collected + $4 per store. PayPal: 35% of tax collected + $4 per store.
How long do check and PayPal refunds take to process? +
Typically 3 to 6 months under normal conditions. Complex applications or peak seasons may affect timing; pandemic conditions cause additional delays.
Are there limits to how much can be refunded? +
Cash refunds have a maximum net payout of $1,000 per person per day, with seasonal/ location-specific exceptions. Check and PayPal refunds are unlimited.
Can my purchased merchandise be inspected prior to processing a sales tax refund application? +
Yes, if you are a foreign passport holder. Inspections must be performed by TaxFree employees at TaxFree locations. US passport holders are not eligible for advance inspection.
4.9
